Is your water, gas or electricity disconnected or at risk of disconnection? You may be eligible for assistance. You can apply online, in person, or by mail. If you are 75 or older or medically homebound, please call (615) 269-6835 to make arrangements.
Apply Online
Our Online Application for Rent, Water, and Gas Assistance is open every Monday at 9 AM. It will remain open only until we have received the maximum amount of applications that may be processed in one week. We recommend applying as close to 9AM as possible. Our Online Application for Nashville Electric Service (NES) Assistance is open at all times.
Apply In-Person
You may apply in person on Monday or Tuesday from 10 AM – 2 PM at our office inside of Westminster Presbyterian Church, located at 3900 West End Avenue, Nashville, TN 37205.
Please park and enter the building on the Wilson Boulevard side of the church. As you face the church from West End Avenue, this is the street to the right of the church. You will see a sign that says Wilson Entrance with a NeedLink sign below. You will not be able to enter the building through any other entrance.
Please reference pictures above to ensure you are at the correct entrance. Only during the hours of 10 AM to 2 PM on Mondays and Tuesdays, please ring the NeedLink doorbell and one of our staff members will let you in the building.
Apply By Mail
Hard copies of applications will be located in a box outside of the Wilson Entrance of Westminster Presbyterian Church located at 3900 West End Avenue, Nashville, TN 37205 and can be mailed to our mailing address, P.O. Box 91107, Nashville, TN 37209.